Service and repair

WE’RE HAPPY TO HELP

Our experts are here to help you enjoy your backyard water features to the absolute fullest. Our service and repair solutions are available to help treat both hot tubs and swimming pools. Our friendly and knowledgeable technicians can visit your home to inspect the system, diagnose the problem and treat or fix as needed. Let us handle the hard work, so you can get back to relaxing and enjoying your outdoor hot tub installation.

COMMON SPA SERVICE AND REPAIR PROBLEMS

While we don’t want any problems to arise with our hot tubs, they are bound to happen from time to time. Our team of technicians are fully-trained and certified to handle all issues, but these are some of the most common that they see.

J400-RX-Seat

FOAMY OR CLOUDY WATER

This is more common than you may think. Often this can be treated by cleaning the filter, shocking the water with a spa shock solution or changing the hot tub water. If none of the above work, it may be a deeper underlying problem that requires a professional.

J300-Lounge-Jets

WATER NOT HEATING

Is your hot tub water not heating properly? There could be an issue with your heater, circulation system or an internal issue with the control system. Rather than trying to fix yourself, we highly suggest requesting service to have a professional fix the issue.

J400-Jets

JETS NOT WORKING

The jets or a single jet not working could be a variety of problems, but is most likely due to the filter being clogged or the water in the hot tub not being full enough, as this can allow too much air to work it’s way into the jet system and cause them to malfunction.

POOL SERVICE SOLUTIONS

Our experts are here to help ensure that your swimming pool is operating effectively. We can perform inspections, facilitate repairs and even offer a regular cleaning service. We also specialize in opening and closing swimming pools for the winter season.

Some of our services include:

  • Delivery and installation
  • Inspections
  • Opening and closing
  • Cleaning and balancing
  • Component repair

Let us take care of the hard work, so you don’t have to. If something isn’t quite right with your swimming pool, give us a call or stop by our showroom today.

Request service TODAY

Looking for swimming pool or hot tub service? Our maintenance and service solutions are available in Duncan and up to a 40 km radius. Simply complete the form below and one of our team members will reach out to you shortly.