Sun Valley Pools & Spas
Who we are
Welcome to Sun Valley Pools & Spas
About Our Showrooms
Don’t be shy, get in touch with us today! Over the phone or at our showrooms in Duncan or Nanaimo, our team of warm and welcoming backyard living specialists will be more than happy to help you find the right solution for you.
From swimming pools and hot tubs to backyard accessories, water care products and everything else in between, our team is here to help you find exactly what you’re looking for. We’re looking forward to hearing from you!
Connect with Us
Our Team of Experts
Happy with my purchase!
Our Jacuzzi spa has been A plus! Lorrie, Wes, and the staff terrific over the years. Had a defect in the tub cover-stitching after one year. Lorrie went right into the action and got the manufacturer to replace at n/c. Now that’s service. A great product but Lorrie and staff will stand behind you and your Sun Valley spa purchase.
— Jay Garrow
Thank you Wes and Lorrie!
I recently bought a hot tub from Wes and Lorrie and it was a great experience! They are both extremely friendly and very knowledgeable, they made the entire process so easy. The level of customer service they provide is amazing, and they continue to provide outstanding service to this day!
— Justin Armstrong
Amazing showroom experience
Love our new hot tub, thank you Jim’s pools and spas (Lorrie and Wes) for such great service from showing us and explaining the tub to a flawless installation. You really took care of us! We use it every day!!
— Grant and Tammy Easterbrook
Quick and reliable service
Excellent quality hot tubs and more! Service can’t be beat. They are quick and reliable, and always there when you need them. Wes and Lorie provide such great service!
— Barb Macqueen
Friendly local business!
Talk about no-pressure sales. Lori and Wes put up with us for a couple of years humming and hawing over trading in our hot tub for a new one. Finally, we took the leap, and now we are saving in hydro, have expanded the size of our spas by two more seats, and absolutely love the foot massagers. You will not meet friendlier business owners which are filled with knowledge on all kinds of spas. We love our hot tub and highly recommend this business. From two happy customers.
— Mark, Alena, and family
Thanks to Sun Valley Pools & Spas Crew!
I’ve been driving by this place for years and finally found myself in a space where I had the opportunity to recondition an old hot tub. I popped into Jim’s Pools and Spas to get things rolling and right from the start, the owners were helpful, knowledgeable, gregarious, and highly entertaining. I can tell they love what they do. I now totally get why people are so stoked about their hot tubs because thanks to them and their crew, mine is up and running and every moment spent in it is golden. Whether I’m smelling the lilacs and hearing the birds chirping early in the morning or gazing up at the stars at night. So here’s the thing: go there and buy a hot tub right now. You are worth it. That is all.
— Jacob Hokanson
Great Experience & Service
The design of the Jacuzzi J-315 is “sexy and stylish” and fits our every need and seems to be designed and contoured just for us. Being able to adjust the temp to 106 degrees makes for a great hot soak. Thanks to you all for the great service, spa, and Jacuzzi now, is the “Lexus” of hot tubs.
— D&J Garrow
SERVICE & REPAIR
Our Service Solutions
Whether you’re the proud owner of a hot tub or you’ve just brought home your very first spa, our team of service professionals are here to help. We can visit your home to inspect, service and maintain your spa as often as you need.
Our service solutions include: